Digital Transformation in Cultural Heritage
The Digital transformation of cultural heritage It represents one of the most fascinating and necessary challenges of our time. As digitization advances, cultural institutions find themselves at a crossroads: adapt to new technologies or risk being left behind.
And in this context, Artificial intelligence (AI) emerges as a powerful ally, capable of revolutionizing ways of managing and using cultural heritage. In many institutions, the adoption of digital tools is not just an option, but is becoming an imperative.
The ability to attract visitors, tell stories and protect cultural heritage increasingly depends on the intelligent use of technology. This article will explore how AI can facilitate digital transformation , providing ideas and projects to be implemented to improve the visitor experience and generate a significant impact on the management and conservation of cultural heritage.
Artificial Intelligence as an Innovation Tool
Artificial intelligence is opening up new avenues for innovation in cultural heritage. Thanks to its ability to analyze massive amounts of data, AI allows you to Gather information visitors, their preferences and emerging trends in the cultural sector. This not only improves the visitor experience, but also allows for more efficient resource management.
In HistoriaViva, an AI tool designed to facilitate the digital transformation of cultural heritage has been developed, through personalized suggestions on the use of new technologies to enrich the visitor experience.
Presentation of NEXT: An Advanced System for Cultural Heritage
NEXT is an innovative solution designed specifically to support the digital transformation of cultural heritage. This advanced system uses artificial intelligence technologies to analyze data from reliable and up-to-date sources, providing cultural heritage managers with precise information to make informed decisions.
NEXT's interface is intuitive; those responsible for a cultural asset, archaeological park, museum or other cultural institution, simply have to enter the URL of their institution and the system will be able to Start an automated scan.
This tool uses innovative technologies to analyze data from reliable and continuously updated sources through the internet, allowing you to obtain precise and reliable information.
The system will perform a In-depth website analysis , examining the services and activities offered, as well as the strengths and perception of visitors. This data will be used to generate a personalized document, full of practical examples and innovative ideas to be implemented.
In addition, a AI assistant for cultural heritage , i.e. an AI assistant that supports professionals in the cultural heritage sector, such as museum directors and cultural heritage managers, by providing tips, advice and relevant information to improve their work.
This type of analysis can prove crucial in improving the visitor experience, optimizing operations, and ensuring that cultural heritage is not only preserved, but also renewed.
Using NEXT: Benefits and Opportunities for Industry Professionals
NEXT It proposes itself as a fundamental assistant for cultural heritage professionals. Thanks to its in-depth analysis, the system allows directors and managers to obtain practical insights for the implementation of new technologies. For example, data analysis allows you to identify which services are most popular with visitors , based on testimonies collected through sentiment analysis.
This not only enriches the visitor experience, but also provides clear guidance on how to improve the overall cultural offering. In addition, NEXT offers the possibility of carrying out multiple analyses, with credits that allow in-depth information on the services and activities available.
With this tool, the cultural institutions They can easily keep up with the changes and expectations of an increasingly digital audience.
Example of Using NEXT
NEXT is proposed as one of the Practical and innovative tool for digital transformation of cultural heritage, allowing a personalization of the suggestions according to the specific needs of each institution. Let's imagine that we want to use NEXT for the National Archaeological Museum of Naples , an institution that has always shown a strong commitment to innovation in the cultural field and to the enhancement of the works it houses.
To begin the process, simply enter the URL of the museum's website in the designated field and press enter. Afterwards, NEXT will trigger an in-depth analysis and inform us that it is looking for detailed information about the museum. This step is crucial, as the system will collect data from reliable and up-to-date sources, to provide an accurate analysis of the current situation.

After a few moments, NEXT will produce a document that photographs the current situation of the museum , including a description of current services and proposals, highlighting distinctive elements and strengths. In addition, the report will interpret testimonies and reviews from visitors, processed through an online sentiment analysis. This section is essential to understand which aspects of the cultural offer are appreciated by the public and which need improvement.

Immediately afterwards, the system will process a Comprehensive report that includes a series of practical tips for the digital transformation of the museum. These suggestions will range from the adoption of advanced technologies such as artificial intelligence (AI), augmented reality (AR) and virtual reality (VR), to gamification, which makes the experience more interactive and engaging.
A guide will also be provided on accessibility, the use of multimedia content and merchandising strategies, specifically adapted to the characteristics and needs of the National Archaeological Museum of Naples.

The final document will offer a detailed overview of the museum's current proposals and possible developments for the digitization of cultural heritage. The main objective is to improve the visitor experience, making cultural heritage more accessible and engaging, and to promote knowledge and appreciation of the heritage that the museum represents.
With NEXT, the National Archaeological Museum of Naples taken as an example, it can not only continue to innovate, but also set an example of excellence in the digital transformation of cultural heritage.
The Future of Digitization in Cultural Heritage
The future of digitization in the cultural heritage sector is promising and exciting. With the increasing adoption of tools like NEXT, there is an unprecedented opportunity to rethinking how cultural institutions can interact with the public. Emerging technologies, such as augmented and virtual reality, promise immersive experiences that can transform the way heritage is viewed and interpreted.
In addition, the integration of artificial intelligence tools will enable a personalization of cultural services on the needs of visitors. Cultural institutions will be able to adapt quickly to the needs of visitors, creating Tailor-made experiences capable of attracting and engaging audiences in a way never seen before.